Contact me at : Gabe@Trahan.net
Read recent interview with Pharmacy Times!
Look for interviews with Gabe in February 2010 and April 2010 America's Pharmacist magazine.
What People HaveTo Say ...
"Hi there...I am not sure if you will remember me or not, my name is Sharon McIntosh, we met approx 4 years ago when you were at the Warsaw, In. Big R Store. Effective Friday, July 29th, 2011, I was named the Store Mgr for Warsaw. I just wanted you to know that the notes I took "way back when" were put into play today. Your points of how our image is perceived, customer service, appearance of employees and maintenance of the store have all been put into action. I believe we have a good team in Warsaw and I am honored to be named their manager...If you should happen to have any advice, I would be grateful. I realize what I may lack in experience I may make up in attitude, and willingness to try new ideas. Thank you for your confidence in me all those years ago..our goal is to take the Warsaw Store to the "next level" of sales...but I believe that starts with the attitude and commitment of employees. Thanks again.."
Sharon, Big R of Warsaw (We should all be so lucky to have a "Sharon".) Gabe
"Gabe, the meeting was phenomenal! We had our quarterly SEO meeting last night and all the owners that attended your talk were extremely happy with your presentation."
(2 1/2 hour seminar)
Greg Paisley RPh, Director of Pharmacy Operations, Shrivers Pharmacy Zanesvill OH.
"Gabe, you taught me more about merchandising in one afternoon than I learned in a whole year of college. I am a self-professed graduate of the Gabe Trahan University!"
Lisa Anderson, Store Manager, Grafton ND.
"Gabe, I can't begin to thank you enough for your comments and suggestions! You have certainly steered me in a better and hopefully more profitable direction for our supplement section. Looks like I have a lot of rearranging to do! I will keep you posted and certainly send you pictures of the revised section. With sincere gratitude,"
Christine, Pharm D, Health Coach "Nourishing Balanced Energy" Los Angeles, CA
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"Let's just say we were pretty lost before Gabe came along! He helped us get on the right path to get our business back in shape! What a pleasure it is to work with Gabe Trahan! I first heard him speak at the NCPA convention in Tampa and was immediately drawn into his vision for pharmacy! He's exactly what we needed to get us back on track! Gabe can be brutally honest but in a good way! He has a way to "see" things in a different perspective than the average business owner can't! He is my "go-to guy" for many, many business type questions. If he doesn't know the answer he can many times make recommendations of where else to look. Thank you!"
Kari Pastorek, R.Ph Grafton Drug, Grafton ND.
"Just wanted to let you know how much I enjoyed the article about you and your advice in the NCPA journal. I know your advice worked for me! We are busier than ever these days (no complaints!) since the renovation. Nice for you to be getting the recognition you deserve"
Carol Novick, R.Ph Gauthier's Pharmacy
"I always consider your visits great and useful and frankly a bargain. Thanks for coming, enjoy the holidays."
Paul White, R.Ph Canton Ohio (4 stores)
"Gabe knows this business like nobody else I've seen. I've been in the business for over 30 years. I was out looking for guidance with my new store. I was coming up "dry" metaphorically and literally. There are those big firms that want to give you statistics and there are "consultants" who want to glom on for the long haul so they can feed you just enough information to get to their next invoice. Then there was Gabe. My wife and I heard him speak at a roundtable discussion at NCPA and we knew we had struck the Mother Lode of relevant information without a lot of BS. All you have to do is meet the guy and listen to him for 10 minutes to know that you are in good hands and everything will be fine. Can't say enough good things about this guy, Gabe. He's one-in-a-million! "
Mark Burger,Pharm.D. Health First ! Pharmacy Windsor, CA 95492-9701
I thoroughly enjoyed the weekend, you are exceptional at what you do and know you will improve our business dramatically. This is just what I need to get the ball rolling. The consultation certainly is well worth it! I lost some sleep with everything rolling through my head, can’t wait to get started! Perfect, Gabe! "
Joe Koechner, RPh Steve's Corner Drug Hiawatha, KS
My wife and I met Gabe 3 years ago at the "NCPA Multiple Store Owners conference". Samantha was considering purchasing a local independent, but we both had reservations about the purchase. Gabe flew in, interviewed us, the previous owner, and the employees. He presented a thorough and formal review, including but not limited to significant merchandising recommendations. Here we are three years later and front end sales grew 34%, 29% and 24% respectively. Gabe is honest to a fault, and Mr. Trahan will tell it like it is. Want a pat on the back, don't call Gabe. There will be no mincing words, and in todays business climate his clear vision is invaluable. Gabe has been instrumental in our success and we have since grown to three stores with more in the offing. The only thing more we could ask of Mr Trahan is "when can we schedule you again?". Gabe Trahan... Manna from Heaven.
Tom and Samantha Kelly Medicine To Go Pharmacies
Forked River, NJ 08731
I thank you for coming and especially for your expertise! I KNOW we can improve what we have. Doug Chadwick,R.Ph Myer's Drug , San Angelo TX
As a pharmacist in a small family chain of stores, my time is divided among many different aspects of our business. Pharmacy school didn't teach any classes about running a business or managing personel, and they don't teach you how to merchandise either! Enter Gabe Trahan. Gabe can teach you how to merchandise like a professional and grow your sales. The only limitation you have is your ability to take action and implement his techniques. If you want to keep your customers from shopping at the big box stores, you have to know what items to stock, how to display them, and how to sign them. Gabe can help you with it all, you just have to open your mind because he will tell you how it is. Do not pass up an opportunity to work with Gabe.
Brad White R.Ph. New Philadelphia, Ohio
"Gabe Trahan is a remarkable speaker – he deals with the pharmacy front shop, and he has a special kind of slide show – he has pictures ( no area under the curve graphs,) he even had pictures of the Vendor Booths in his slide show. He than ties together, the vendors and their products, the current issues in pharmacy, what other speakers have said, what members of the audicience say, and presents a humorous, memorable presentation, which provides very practical information."
Thomas Cory, R.Ph. MIPA President 2008
"I must say that it was really quite an experience to spend a few hours with you on Monday. I really feel that you hit the nail right smack on the head on all your observations. As difficult as it is to hear criticism about your own retail store's weaknesses, I found them greatly inspiring!! What I liked most about your recommendations is that they all make allot of sense, they're not complicated or unapproachable...... they're very attainable! "
Gary Coffey, Director of Retail Operations, Lake Champlain Chocolates
We recently attended a Worldwide seminar presented by Gabe Trahan. His presentation so impressed us that we invited him to come to our Warsaw, IN, store to help us with merchandising. Gabe met with us January 25 and 26.
Gabe did an excellent job evaluating our merchandising. He provided suggestions that will greatly improve our merchandising and sales. Gabe quickly grasped what we are trying to do in our stores. His vision for our stores will allow us to develop a long term merchandising strategy that will support our growth goals.In addition to merchandising, Gabe provided helpful advice on advertising and personnel. He clearly has a lot of knowledge in these areas and his insight will benefit our operations. We plan to invite Gabe back on an annual basis to help keep our organization on track.I would highly recommend Gabe to other Worldwide members. If any members care to contact me, they are welcome to do so. Thanks to Worldwide for bringing Gabe to our shows. Without you, we likely would not have met him and thus been able to take advantage of his expertise.
Jerry Gibbs, CEO Big R Stores
I recently attended your presentation at the NCPA National Convention in Anaheim. Thank you for speaking, you did an excellent job at providing nugget after nugget of helpful information. As a pharmacy student (North Dakota State University) who will be graduating in May, I'm looking at purchasing a pharmacy with in the next few years. The information you provided really got me thinking about the OTC sales portion of owning a pharmacy.Sincerely, John Deutsch R.Ph
(Recent Store Visit) Gabe ,Thanks so much!! Everyone is so jazzed about what they heard & anxious to put it in to practice!. We ware looking forward to seeing your list of changes (especially product locations and fixture removal!) We'll be in touch!
Dori Welch, Harry Race Pharmacy & Photo, Sitka Alaska
Gabe, recently, I had the opportunity to attend your session on OTC presentation, design and display. I have been in the retail pharmacy business for almost 45 years and have never been exposed to a more helpful program for OTC sales. While the small retailer is prey to competition from the "super centers," following Gabe's advice could definitely spark an increase in sales....I definitely will put his ideas to work. Gabe not only talks about what to do, he helps do it. His sense of humor adds to the enjoyment of the program. Highly recommended!
Tony Welder, Dakota Pharmacy, Bismarck, ND
(Former President of NCPA)
Gabe has a ton of experience in merchandising, he has a catalogue of opportunities in his head, and he grabs your attention and forces you to embrace change and enjoy new ideas. I have to invite him back; the pharmacists gave him a whopping average score of 4.8 on a 1 to 5 scale.” Here is a small sample of individual attendee comments:
Spoke with care and sincerity.
The speaker was funny and made listening interesting!
His presentation was funny but right to the point.
Speaker had personality and loads of information.
Gabe is a very interesting and a great speaker.
Gabe has great ideas –
It is one of the best CEs I have ever participated in!
Excellent presentation – Thank you.
Gabe's an excellent speaker!
Great program!
Excellent ideas!
Gabe is entertaining, humorous and an awesome speaker!
He was fantastic!
David G. Benoit, M.H.P., R.Ph., Vice President Patient Care Service and program organizer, Northeast Pharmacy Service Corporation.
Dear Gabe, Thank you for the fine presentation this past October in Ft. Lauderdale. I seriously believe it was the most valuable presentation at the conference. After all of the frustration from Medicare, I have found the perfect location for my sabbatical: the front end of my store.
John Kollhoff R.Ph
"It is the goal of NPSC to provide not just CE's to cover the state requirements that pharmacists must meet, but to provide thought provoking, business rich "pearls" that store owners can carry back to their businesses and implement...Gabe delivers some of the best front store saavy in the business, delivered with humor, real world situations and down-to-earth truthfullness....time tested and not easily forgotton...we would be hard pressed not to include him in our program in the future"
Pat Monaco, President and CEO of Northeast Pharmacy Service Corp
Contact me now: Gabe@Trahan.net Read recent interview with Pharmacy Times!